At ShuddhaRoots, we take pride in delivering fresh, premium stone-ground atta made especially for your health and satisfaction. Before placing your order, please read our policy carefully.
Returns
Since our atta products are made fresh and customized for each order, we do not accept returns. Each batch is prepared with care to ensure maximum freshness and nutrition.
Refunds
Refunds are applicable only in the following cases:
- Verified quality issues confirmed by our quality team.
- Wrong or damaged products delivered to you.
If a refund is approved, it will be processed to your original payment method within 5–7 business days (or as per the payment processor’s timelines).
Order Cancellations
Once an order is placed and processing begins, it cannot be cancelled, as our atta is freshly prepared on demand.
Quality Concerns & Complaints
If you have any concerns about the quality of your product, please contact us within 3 days of delivery:
📞 Phone: +91 98932 23279
📧 Email: info@shuddharoots.com
Our team will review your concerns promptly and work with you to find a satisfactory resolution.
We value your trust and are committed to providing you with the freshest, purest atta possible.