Last Updated: 01/12/2025
At ShuddhaRoots.com, operated by Mahvish Enterprises (“we,” “us,” “our”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or purchase our products.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you place an order, create an account, or contact us, we may collect:
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- Name
- Mobile number
- Email address
- Billing and shipping address
- Payment-related details (processed securely via third-party gateways)
Note: We do not store your debit/credit card details.
b. Non-Personal Information
We may collect non-identifiable data such as:
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- Browser type
- Device information
- IP address
- Pages visited and time spent on the website
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
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- Process and deliver your orders
- Communicate order updates and support requests
- Improve our products, services, and website experience
- Send promotional offers (only if you opt in)
- Prevent fraud and ensure secure transactions
We never sell or rent your personal information to third parties.
3. Cookies & Tracking Technologies
Our website uses cookies to:
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- Enhance site functionality
- Remember user preferences
- Analyze website traffic and usage
You may disable cookies through your browser settings; however, some features of the website may not function properly.
4. Payment Security
All payments on ShuddhaRoots.com are processed through secure, PCI-DSS compliant third-party payment gateways. We do not have access to or store your complete payment credentials.
5. Information Sharing & Disclosure
We may share your information only with:
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- Trusted delivery partners for order fulfillment
- Payment gateway providers for transaction processing
- Legal authorities if required by law or regulatory obligations
All partners are obligated to keep your information confidential.
6. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, or disclosure.
However, while we strive to protect your data, no online transmission is 100% secure.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.
8. Your Rights
You have the right to:
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- Access or update your personal information
- Request deletion of your data (subject to legal requirements)
- Opt out of promotional communications
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
ShuddhaRoots.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. Continued use of the site constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Mahvish Enterprises
📞 Phone: +91 98932 23279
📧 Email: info@shuddharoots.com